Suvarnabhumi Airport has been the main international gateway to both Bangkok and Thailand since September 2006. It replaced Don Mueang and assumed that airport’s BKK code then. Suvarnabhumi handles flights operated by full-service airlines while Don Mueang is now a hub for low-cost carriers.
Airlines ranging from Aeroflot to Vietnam Airlines fly to Suvarnabhumi Airport and it has flight connections from locations as far apart as London, Moscow, Auckland and Sydney. The airport is a hub for national carrier Thai Airways, its subsidiary Thai Smile and regional boutique airline Bangkok Airways.
The futuristic design of the passenger building at Suvarnabhumi Airport has been widely acclaimed yet has pleasing touches which pay homage to the heritage of Thailand. The Departures hall is home to ornate statues of naga serpents, mythical beings and effigies of Thai people in historic period costumes.
Suvarnabhumi boasts all the service facilities, shops and dining choices modern travellers have to come to expect as standard. Accommodation is not lacking either. There is a Novotel just five minutes on foot from the passenger terminal and two transit hotels inside it. These are complemented by numerous other hotels in the nearby area. The bulk of these of these provide 24/7 shuttle services to and from Suvarnabhumi.
Suvarnabhumi is 25kms east of downtown Bangkok locations such as Siam Square. A modern airport rail link train and a number of bus routes plus taxis are the options for getting to town. There is a transport interchange nearby with routes to destinations farther afield. The listings below provide more details about the services, amenities, hotels, dining, shopping and transport choices at Suvarnabhumi Airport.
Last Updated: June 2019
FACILITIES AND SERVICES
The passenger building at Suvarnabhumi Airport has four main levels. Signposted external exits lead straight out to bus stops and the taxi rank. The second level is the Arrivals area. The Departures area is on the fourth level. Convenience stores and food outlets are located on the floor between these two areas. The airport rail link and additional food and beverage outlets are located at basement level. There are three additional floors which are occupied by Thai Airways offices, a service centre and viewing windows.
Suvarnabhumi has 10 different information centres. Two are in the public Departures and Arrivals areas and the rest are located on the airside concourses. The Tourism Authority of Thailand has two service counters too. Both are in the Arrivals hall, one near Gate 3 and the other near Gate 10.
Currency Exchange Booths and ATMs
The four banks represented at Suvarnabhumi are Kasikorn, Krung Thai, the Thai Military and Siam Commercial. They all maintain currency exchange kiosks airside and in the Arrivals and Departures areas, plus near the Airport Link Station. There are ATMs dotted around the airport. Some of the nachines in the airside zones dispense US dollars and the rest Thai baht.
Baggage Wrapping Services
Luggage wrapping services are available at three locations in the fourth floor Departures Hall.
There are two luggage storage facilities at Suvarnabhumi Airport. One is on the Arrivals floor close to Exit 4 and the other is near Gate 4 in the Departures hall.
Lost and Found Centre
The lost property centre is located on the fourth floor and is beside one of the airport’s passenger side information centres. This facility only deals with property lost in the airport and not by airlines.
Thai Airways and Bangkok Airways both maintain passenger lounges in Concourse A of the international and domestic Departures areas. Singapore Airlines also has a lounge in international. On B and D concourses there are public lounges equipped with upholstered reclining chairs.
The Miracle Lounge Concourse D launched in 2017 and features business facilities, a restaurant and even an al fresco garden. The Communications Authority of Thailand has two internet cafés in the passenger building. One is on the fourth floor near the post office and the other is airside.
Spa and Massage
Spa and massage facilities are located on the third floor of both the concourse and public areas of the airport. Indulging yourself with a body, foot, shoulder, Thai traditional, aroma-therapy massage or beauty treatment is the ideal way to kill time while in transit or waiting for a flight. In the terminal, the Miracle Transit Hotel also offers spa and massage services while Le Meridien and Novotel are two of the nearby hotels with onsite spas.
A full service post office is located on the fourth floor of the terminal and close to Check-in Zone W. There are two other post offices airside, but these only offer limited letter and postcard stamps and mailing services.
Emergencies and Medical Service
Medical centres and clinics at Suvarnabhumi Airport are located on the ground level just outside the terminal and on the Arrivals level. There is also a privately operated clinic on the third floor plus a number of Boots pharmacies which stock a good range of medicines and medical accessories.
Re-entry Permit Office
The office which issues re-entry permits for people holding long-term visas for Thailand is located in Departure Zone 2 on the fourth level. It is straight after the security checkpoint.
Visa on Arrival
Travellers who have to obtain visas on arrival will find this service is available in the Arrivals areas. Signposts indicate the locations of the two issuing points. These are just before immigration checkpoints.
Smoking is prohibited inside the passenger terminal at Suvarnabhumi Airport. There are designated smoking areas outside the building on both the Departures and Arrivals floors.
There are dedicated prayer rooms for both Buddhists and Muslims at Suvarnabhumi Airport. One for each faith is on the passenger building’s third floor. There are two additional Muslim chapels in airside zones.
The airside Departures zone is packed with retail outlets selling local souvenirs and handicrafts plus a collection of premium products including jewellery, watches, clothing and accessories, perfume, cosmetics, luggage, toys and sweets.
Brand names ranging from Benetton, Samsonite and Cartier to Prada and Bvlgari are represented. Jim Thompson Silk and Mae Fah Luang are two of the Thai retailers. King Power Duty Free boasts an enticing selection of cigarettes, wines and spirits as well as an assortment of other duty-free items.
There is a convenience store on each floor of the public passenger terminal. These are either 7-Eleven or Family Mart. Both chains sell food as well as drinks, snacks, toiletries and the countless odds and ends travellers generally need. An OTOP shop in the concourse passenger area has souvenirs and tasty Thai snacks on offer. Various book stands dotted about the terminal sell Thai and English language, books, magazines and newspapers.
Foodies will find the dining choices at Suvarnabhumi Airport satisfy in variety. Thai specialities such as pad Thai noodles, duck and noodle soup, and tom yam spicy soup are all on the menu. A range of international favourites includes pizzas, burgers, ramen noodles and sushi, and Subway sandwiches. The Bill Bentley Pub is a chilled spot to enjoy a drink and watch the world go by.
A high proportion of the dining options are in the concourse Departures area although there is a reasonable choice on the third floor of the terminal. Coffee is not in short supply at Suvarnabhumi. Caffe Nero, Black Canyon and Doi Tung are among the coffee shops here. The Cream Fudge Factory, Dairy Queen and Mister Donut ensure younger travellers will not be disappointed.
When it comes to finding somewhere to stay near Suvarnabhumi Airport, the choice is varied. There are three accommodation choices either in the terminal or within walking distance. Lots of other hotels are within two or three kilometres of the Arrivals hall exits. These establishments mostly provide shuttle 24/7 services with on-airport staff to greet guests and take them to the shuttles.
Most of the greeters are found on the second floor near Exit 4. Typical onsite facilities at the hotels are restaurants and swimming pools. The higher starred premises often offer fitness centres, spas and meeting rooms.
All offer wake-up calls for guests. Other amenities tend to include wireless internet access, air-conditioning, televisions with cable programmes and complimentary toiletries. Details about the What’s up recommended Suvarnabhumi Airport hotels follow.
Boxtel @ Suvarnabhumi Airport
Boxtel is located in the passenger terminal and rents out well appointed soundproofed rooms in four-hour blocks. All rooms come with air-conditioning, wireless internet access, alarm clocks and wakeup services, desks and key-card entry. The rooms are designed for single occupancy, but do have large beds. Boxtel is at basement level and close to Exit 2 of the Airport Rail Link Station...more info & booking
Louis’ Tavern Transit Hotel Dayrooms
Louis’ Tavern Transit Hotel is operated by the same management team as the Miracle Suvarnabhumi. This premises in located on the fourth floor of the passenger terminal. Rooms are equipped with flight display screens as well as minibars, televisions and internet connectivity. A spa, a sauna, a beauty salon, left luggage, a bar and a 24/7 restaurant ensure guests want for nothing. Rooms at Louis’ Tavern Transit can be booked from between six to twelve hours…more info & booking
Miracle Suvarnabhumi Airport Hotel
The Miracle is a modern and stylish establishment less than 10 minutes from Suvarnabhumi. The hotel’s collection of 170 four-star rooms and suites are big on features, but low on price. Guests will find they have LCD televisions, minibars, facilities to make coffee and tea, air-conditioning, desks and spacious bathrooms with bathrobes and slippers. A heated swimming pool for year-round use, a spa, a restaurant, meeting rooms and airport shuttle bus services are the main amenities at the Miracle…more info & booking
The Accor operated Novotel Bangkok Suvarnabhumi Airport combines elegance, great amenities and a convenient location. This four-star hotel is a five minute walk along a covered pathway from the terminal. Free shuttle services are available too. Rooms and suites are the epitome of grace and come with bonuses like marble tiled bathrooms and picture windows. A swimming pool, a 24-hour buffet restaurant, a spa and a gym are the key onsite facilities. Novotel offers a check out system 24 hours from the time the guest checks in…more info & booking
Grand Inn Come
The Grand Inn Come Hotel is just down the road from the Miracle Suvarnabhumi and also offers round-the-clock shuttle transfer services. This four-star establishment boasts a salt-water swimming pool, a gym, a gourmet restaurant and facilities to hold meetings. The 140 rooms are spacious and come with smart décor and extras such as LCD televisions, wireless internet and minibars…more info & booking
Suvarnabhumi Ville Airport Hotel
An upmarket option just two kilometres from the airport, the Suvarnabhumi Ville Airport Hotel offers 24/7 shuttle services. Onsite facilities include an ATM, laundry, a convenience store, left luggage, a swimming pool, a gym, a spa and conference facilities. The Sky Bar and Restaurant is contemporary and a wonderful spot to while away an evening. Suites and rooms feature super-comfort beds, televisions, kettles, internet access and free toiletries…more info & booking
Le Méridien Suvarnabhumi
Despite the fact it is only minutes from the airport, Le Méridien Suvarnabhumi enjoys a peaceful location in the middle of a golf course. Fully equipped rooms include everything from ironing boards to balconies with sunbeds. Two eateries, a bar, a spa, a swimming pool, a fitness centre and the opportunity of playing a round of golf right on the doorstep are the highlights of a stay at Le Méridien…more info & booking
The Airport Rail Link
Inaugurated in 2010, the Airport Rail Link is a convenient choice for travel to the central areas of Bangkok. The line has eight stations, including the two terminuses and has interchange stations with Bangkok’s MRT Metro and BTS Skytrain lines. Makkasan Station is connected to Phetchaburi MRT Station via walkways. Phaya Thai station is an interchange station for BTS Sukhumvit Line services. Airport Rail Link trains depart every 10 minutes between 06:00 and 24:00.
Suvarnabhumi to Don Mueang Airport Shuttle Buses
Buses for Don Mueang Airport depart from outside Gate 3 on the second floor of the passenger terminal. They run between 05:00 and 24:00. Frequencies vary with the time of day, but the maximum wait is 30 minutes. This is a free service for passengers with confirmed flight reservations.
Public Transportation Centre
Suvarnabhumi’s transport centre is reached on free shuttle buses from the airport. It is the departure point for 500 route bus numbers to Bangkok locations including Victory Monument, Future Park Rangsit and the Southern Bus Terminal. Buses for locations such as Pattaya, Trat, Nong Khai and Aranyaprathet leave from this station too. Departure times are less frequent than at Bangkok’s main bus stations.
Taxi is the probably the quickest option for travel between Suvarnabhumi and locations in Bangkok or even as far afield as Pattaya and Hua Hin. Passengers collect a ticket when they reach the airport taxi rank. This assigns them to a specific taxi and driver. The fare is that shown on the meter plus an airport service surcharge and any motorway tolls.
Airport Limousine is the deluxe choice for travel after arrival. There are more than 10 different desks in the airside and terminal Arrivals areas at which passengers are able to make reservations for this point-to-point service. Vehicles include Mercedes Benz E Class, BMWs and Toyota passenger vans. Fares are calculated according to the distance travelled.
Airport Car Rental
Ten car rental firms maintain service booths in the arrivals areas at Suvarnabhumi Airport. Among the leading global suppliers are Avis and Hertz while local companies such as ASAP add to the choices. Most suppliers offer 24/7 service. Pre-booking car hire at Rentalcars.com gives discounts when compared to over the counter rentals.
Onsite car parking facilities at Suvarnabhumi are accessed near Gates 3 and 8 on the third floor in the passenger terminal. There are two six-storey buildings with a total capacity of 5,000 cars. Open air car parks beside the two buildings can accommodate another 1,000. The long-stay car park is close to the Public Transportation Centre and reached on airport shuttle buses. There are spaces for 4,000 cars and 80 buses here.
Suvarnabhumi International Airport (BKK):
#999, M. 1, Bang Na – Trad Rd., A. Bang Pli, Sumut Prakan 10540 | Call Centre: 1722 | Tel: +66 2 132 1888, +66 2 132 1111-2 | Map